Who are we?

Our organisation is called Association for Active Life and Education and we are a non-profit organization with the mission of promoting active lifestyle for people of all ages and fitness levels, intercultural understanding and active citizenship. On this page, you can find information on what data we collect, how do we use it and why and how do we keep it safe.

How can you contact us?

If you have any further questions about or Privacy Policy, feel free to contact us:

  • email: info@euactive.org
  • postal address: Gumpendorfer Str 142, 1060 Wien

What type of information do we collect and why?

When visiting our website, we may ask you to provide us with your personal data which we might need to contact you or indentify you. Depending on the type of action, it may include:

  • your email
  • first and last name
  • usage data

When you use our website, we may collect:

  • Internet Protocol (IP) address
  • browser type and version (and browser plug-in types and versions) 
  • pages of our service that you visit
  • device settings (e.g. language and time zone) 
  • time zone setting
  • time spent on our pages
  • unique device identifiers and other diagnostic data
  • information relating to your mobile operator or Internet Service Provider (ISP)
  • page interaction information (like scrolling, clicks, and mouse-overs)
  • download errors
  • full Uniform Resource Locators (URL)
  • methods used to browse away from the page
  • any phone number used to call info number, or social media handle used to connect with our team and our social media accounts
  • the coordinates of your location

We use this information to ensure the content from our website is presented in the most effective manner, to better understand how we can improve our website and our services, and to use data analytics to improve our website, services and customer experiences. It is important for us to continue to learn and improve our website and your interaction help us in doing so.

When you contact us or give us feedback, we may collect your contact and communication data, such as:

  • first and last name
  • email address
  • phone number
  • current location
  • social media handle
  • survey responses
  • calls and messages

We use this information to reply to you, answer your questions and solve any occurring issues you may have with our website or our services. Additionally, we use it to administer form and surveys you complete. These surveys can be related to calls for volunteers, participants for our projects or recruiting new members.

When you participate in our events/projects, we may collect your contact or attendance information, such as:

  • first and last name
  • email address
  • phone number
  • social media handle
  • survey responses
  • any other information related to your attendance, for example your food preferences

We use this information to evaluate the quality of our events and activities and to improve them, if necessary.

Who do we share your information with?

We may share your personal information with:

  • our service providers, to monitor and analyze the use of our Service, to contact you
  • our business partners, to offer you certain products or services
  • IT support
  • other members of our organisation
  • other users, when you interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you register  through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity

How do we protect your information?

We protect your information in various technical, organisational, and contractual ways by:

  • using technical security measures
  • taking steps to make sure that only people who need to use your data have access to it
  • requiring our service providers to contractually promise to take steps to protect the personal information we give them

When do we disclose your information?

Your personal information may be disclosed in case of a business transaction, for example merging or acquisition. Additionally, there may be other legal reasons for disclosing your data, for example:

  • legal obligations
  • protection of the rights of our organisation
  • prevention of investigation of a possible wrongdoing regarding our service
  • protection of personal safety of our users
  • protection against legal liability

How long do we keep your information for?

We usually don’t keep your information for any longer than we need to, but we might keep it for longer if we need to fix an issue or keep records. In case we do keep your information for a longer time, it may happen if:

  • you complain
  • we are aware of pending or current legal proceedings or are made to believe there is a chance of a legal proceeding
  • by law we are required to do so

Anonymised information may be kept indefinitely.

What if we link to other websites?

On our website, you may finds links to other websites, most commonly websites of our project partners or public institutions we collaborate with. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review their Privacy Policy. We have no responsibility for the content, privacy policies or practices of any third party sites or services.

Can our privacy policy change?

We may update our Privacy Policy from time to time. In such case, we will notify you of any changes by posting the new Privacy Policy on this page and by publishing the date of our last update. We advise you to regularly review this Privacy Policy page.

We last updated this Privacy Policy in May 2022.